Who created ERATRUST?
Piotr has almost 16 years of experience in the financial and technology sector with success in project management in the commercial and government contracting and data protection environments. He has M.A. from Wroclaw University of Economics. He worked for Xerox, where he was accountable for optimizing contract management processes at local and global level, including commercial and financial risk analysis. He managed the internal control and compliance function, addressing deficiencies, including risk analysis, process testing and modelling. Organizer and member of the Xerox Ethics Committee.
Previously, he was responsible for contract and process management and business analysis at the Royal Bank of Scotland (formerly ABN Amro). He managed all aspects of the KPI service functions and catalogues, preparation of intra-group agreements and approaches to legal and tax issues (transfer pricing) for a developing global competence centre for the RBS group. Piotr is also the IACCM Council Member for the Central and Eastern Europe (pro-bono) promoting international standards and best practices for defining and managing contractual and commercial solutions. Member of International Association for Privacy Professionals.
Expertise: contract management, business process modelling and mapping, internal control and compliance (including RODO/ePrivacy audit), Service Level Agreement, ISO 27001 information security, implementation of CRM, ERP, document workflows and CLM systems, global services.
Customer service improvement program – a multidimensional project to improve processes throughout the organization: leading the improvement and automation of contract and process management as well as driving operational excellence (new procedures and decision matrices, SAP and IT changes, IVR implementation, contract generator, unification and simplification of internal and external documentation).
Intercompany Contracting Framework: Design, development and implementation of organizational contractual approach and IT system by adjusting the rules of concluding intra group agreements between many legal entities around the world in order to provide offshoring services in the area of reducing AML and VAT leakage risk.
Audit and implementation of GDPR at the level of business process and organization in FMCG and technology sectors: Review of identified or identification of new personal data processing activities for compliance with GDPR. Advice on technological, process, documentation and organisational changes, including the development of audit recommendations.
Implementation and management of a productivity and work efficiency improvement system together with mapping of banking processes (AML, KYC, etc.) based on time estimates, system results or stopwatch and chronometry, complete end-to-end process analysis.